We’re dedicated to helping you in any way we can while providing the very best service possible.
Answers to some of the most common questions are posted on our FAQs
Please review this page before calling for assistance.
If you have any questions regarding your order, our Customer Service Team is available to support you. Our hours are 8AM–9PM ET, 7 days a week. Please call (888) 439-5020 and have the following information available:
• Your name
• Your phone number
• Facility name
• iCare order number
• Date the iCare order was placed
If you wish to send our Customer Service Team an email support ticket, click here
. We’ll respond as soon as we possibly can.
2400 Market Street
Philadelphia, PA 19103